Mobile Workforce Management Trends That Will Impact Corporate Structure

Mobile applications and mobility services are the new face of innovation across industries and domains in global arena. The very concept of “on the go” and “connectivity at all times” has driven the popularity of this technology. Apart from industry usage, the corporate structure is also making use of this technology in all possible business processes. Workforce management is one of them. Hence it is essential to look out for certain trends that will dominate in the mobile workforce management segment in current year.

• By the end of 2015, approximately 0.8 million organizations have made use of mobile workforce management through mobile and wireless technology. According to published sources, this figure is expected to rise to 2.5 million by end of 2018. This shows a huge leap of this technology in the corporate segment. Until now mobile driven technologies were more customer centric, but now internal business processes are being influenced by the convenience and simplicity of this technology. Major industries which will experience this technological innovation are construction, healthcare, distributions and other field operations. This will also lead to implementation of various legislative frameworks across various markets.
• The “Bring Your Own Device” or BYOD concept which already has a tremendous impact on the business processes will continue to grow for the next couple of years. This initiative will be driven by employee interest and satisfaction levels across different organizations. Published surveys say that 38% employees have acknowledged the fact that usage of mobility services has increased the efficiency and productivity of the workforce. This would be utilized to promote flexible work environment and easy connectivity for the workforce while they are functioning at different locations.
• Big Data has created uproar in the corporate arena. Large data sets can be organized and analyzed to understand various trends related to employee behaviour pattern, workforce mind set in general and so on. This information can be channelized through mobile workforce management software. The reliability of the data will be much more dependable and it can be used to determine more accurate insights of the employee mind set as a whole. The feedback and suggestion system can also be maintained through this approach to address any concerns or implement strategic decisions.
• It will bring together consumer technology and workforce management on the same platform. Based on the consumer feedback and suggestions, the internal workforce management policies will be altered or new policies will be implemented to increase the production and bring down the costs at the same time.

There will be an increased demand for IT professionals in this segment of development in the coming five years. This segment is comparatively new and there are very few professionals who are well versed with this type of development. Last year has already seen rise in demand for compensation by the professionals increase by 7% and 10%. This depicts the clear demand for such professionals. Hence it can be safely assumed that top notch talents in this domain will attract recruiter attention.